USE OF YOUR INFORMATION, We are Economy Vehicles Ltd and we can be contacted by telephone on 01202 434373 or email firstname.lastname@example.org. Our data protection officer can be contacted by email at email@example.com This notice explains what personal data we collect from you and how it will be used by us and why. WHAT WE WILL DO WHEN YOU APPLY FOR FINANCE. Before we provide services, goods or credit broking to you, we will need to collect certain details from you for the purpose of entering into an agreement with you for services (for example, a service plan agreement), goods (for example, a sale agreement relating to a vehicle) or credit broking; administering any agreement with you; and in order to undertake checks for the purposes of preventing money laundering or to verify your identity; and if you access our website we collect information about your browsing experience, for the purposes of understanding and improving our website, customer experience and our products and services. WHAT WE SHARE AND PROCESS We will collect and process the following personal data about you Information you give us when making an application (Submitted Information): The information you give us comprises your name, date of birth, residential address and address history for the last three years, contact details such as email address and telephone numbers, financial information, and employment details, to include your salary, employer name, address and time you have worked there. [Information we collect about you and your device (Device Information): Each time you use our website we will automatically collect technical information about your computer or other internet connected device including your internet protocol (IP) address browser type, domain names, access times and referring web site addresses. You may be able to disable the collection of some of this data through amending the web settings of your device or browser but doing so may impact the functionality of our website. Information we receive about you from third parties (Third Party Information): This information may include your personal and financial information, your employer, or other person connected with your finance application), information about the vehicle you are purchasing which could include HPI and other security checks; credit information, such as previous applications, the conduct of accounts in your and your financial associate’s name (this is anyone linked to you for credit or finance purposes), any business accounts you have and public information such as County Court Judgments, bankruptcies and the Electoral Register. We may combine Submitted Information with Third Party Information and may use both these categories of information and the combined information for the purposes set out below. HOW WE USE THE INFORMATION WE COLLECT ABOUT YOU Account processing and administration Sale or Supply Agreement Administration: which will mean verifying identity; customer services; to investigate and respond to a complaint; complying with legal, regulatory and compliance obligations that apply to us (for example, anti-money laundering and counter terrorism checks) and detection and prevention of fraud and other crimes; account management; call monitoring; General Administration: which will mean tax administration; auditing; reporting and accounting functions; statistical analysis and market research;; market, regulatory and operational risk management; systems testing; network monitoring; Marketing Activities: which may mean conducting customer service surveys and offering goods and services such as insurances, warranties and/or service plans; profiling of your data for marketing purposes; contacting you where you have consented to us doing so to offer you other products and services; analysis of our customer database to understand our customer’s activities and preferences, and to improve our services to you. Commercial Activities: which will mean assigning our rights or obligations to a third party; obtaining funding for our business, and to understand and improve our products and services, (and when we use your data for each of these purposes we do so on the basis that we have a legitimate interest in doing so). When you phone us or we phone you: call recording and customer identification We will also use your personal data to check your identity if you get in touch with us. We may monitor and record calls made to us or from us to you for future reference, monitoring and training purposes and to improve the services we offer. We use your information in this way in both of our legitimate interest, in order to improve the services we provide to you. Verifying your identity and preventing fraud and money laundering We will use certain personal data you have provided to us in order to confirm your identity and to prevent money laundering. More details about these checks are set out below. When we use your personal data for these purposes we do so on the basis that we have a legitimate interest in assessing your application, preventing fraud and money laundering, and to verify identity, in order to protect our business and to comply with laws that apply to us. Such processing is also a contractual requirement of the services you have requested, and we will not be able to process your application without undertaking these checks. As part of your original finance application, the lender will collect its own data in order to assess your application. However, should your application with one of our selected lenders, be unsuccessful we may pass your application details to another finance company. We will let you know who that is prior to passing your information to that company or credit broker, to help fulfill your lending requirement. That company will obtain their own credit reference and fraud prevention searches. The lenders we may pass your information to are: MotoNovo Finance, Close Motor Finance, First Capital Finance and on occasion with your prior agreement, selected other finance companies or brokers, the details of which will be disclosed to you at that point if relevant. We, as the suppliers of the vehicle, will have access to your information up to the point that your finance agreement is executed with the finance company, to facilitate your application for finance. However, we may also gain access to your information after the execution of any finance agreement to assist in a regulatory or servicing requirement, such as complaints handling and settlement values for any finance agreement arranged through us for you. DATA RETENTION AND STORAGE All personal data you provide to us, or which we obtain from third parties, will be stored on our secure servers (or those of third parties or contractors we engage to help us run our business). We will keep information no longer than we need to for the purpose for which we collected it. The period of time for which we keep personal data depends on the legal and regulatory requirements, the purpose for which the information was obtained, and our business needs. We will keep information about any account you hold with us for at least a period of 6 years from the date we provide you with the vehicle and its associated funding, in line with our data retention policy that stipulates the timescales in line with our lawful purpose for processing your data. This is available on request from us. WHO WE SHARE YOUR DATA WITH We may share your personal data with the following other third parties. We may transfer your personal data to other companies in our group or to third parties acting on our behalf, including without limitation, A Plan Insurance, (for related insurance policy services), Radikls Limited (IT system supplier); and our service, system, support and outsourcing providers; retailers and manufacturers of Goods relating to your agreement; regulatory bodies, and law enforcement agencies, for administrative purposes, processing or for the operation and maintenance of your business with us. A full list of the firms we share your data with are available from us on request. We may also share your personal data with any person (and their or our professional advisors for this purpose) with whom we are negotiating any sale, transfer or re-organisation of our business or where we are organising our commercial funding. If this proceeds, the acquiring party or part of it may use your personal details in the same ways and for the same purposes as set out in this policy. We will give you their details once the business change has been completed. YOUR RIGHTS You have the following rights (subject to certain statutory exemptions): to opt-out of receiving marketing information, or withdraw your consent to receive marketing information if provided on a previous occasion; to be informed about the processing of your personal data (this is what this statement sets out to do); to have your personal data corrected if it’s inaccurate and to have incomplete personal data completed; to object to processing of your personal data; to withdraw your consent to processing your personal data; to restrict processing of your personal data; to have your personal data erased; to request access to your personal data and information about how we process it; to specify which credit reference agencies we have shared your personal data with; and from 25 May 2018 only, to move, copy or transfer your personal data (“data portability”). If you are unhappy about how your personal data has been used you can contact us using the details above. You also have a right to complain to the Information Commissioner's Office (https://ico.org.uk), which regulates the processing of personal data. If You would like more information about how we process personal data; are unable to access of any of the links or further information referred to in this document ; or would like to exercise any of your data protection rights please contact us using the contact details set out at the top of this notice. By using our "contact us" form you are submitting your contact information with the consent of us using it to contact you. Likewise, by phoning or emailing us you are consenting to our system storing your contact information in order for us to use it to make return contact to you.
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
We may collect and process the following data about you:
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
The table below explains the cookies we use and why.
|These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.|
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
We may embed videos from YouTube using YouTube's privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode. To find out more please visit YouTube's embedding videos information page.
All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We use information held about you in the following ways:
We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post or telephone.
If you are an existing customer, we may also contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.
If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.
If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data.
We may disclose your personal information to any member of our group of companies.
We may disclose your personal information to third parties:
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at firstname.lastname@example.org.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
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Economy Commercials 984 Christchurch Road, Pokesdown, Bournemouth, Dorset, BH7 6DW, UK.
Tel: +44 (0) 1202 434373 (Bournemouth)
Please note that all telephone calls may be recorded.
Fax: +44 (0) 1202 434370
Company registration number 2772895
VAT number 392 893 108
Authorised and regulated by the Financial Conduct Authority.